Legal
Privacy Policy
Last updated: January 1, 2025
Introduction
Kingston Limo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our limousine services or visit our website at https://kingstonlimo.ca.
Information We Collect
We collect information that you provide directly to us when making a reservation or inquiry, including:
- Contact information (name, email address, phone number)
- Booking details (pickup/dropoff locations, dates, times)
- Payment information (processed securely through third-party providers)
- Communication records (emails, phone calls, messages)
- Special requests or accessibility requirements
How We Use Your Information
We use the information we collect to:
- Process and fulfill your transportation reservations
- Communicate with you about your bookings and inquiries
- Provide customer support and respond to your requests
- Send booking confirmations and service updates
- Improve our services and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our business (payment processors, email services)
- When required by law or to respond to legal processes
- To protect the rights, property, or safety of our company, customers, or others
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: